Transform your Call Center with Avoca's AI CSR for overflow and after-hours calls, and evaluate your CSR's performance with Avoca's Coaching platform.
Our AI will collect customer information, answer questions, and schedule calls into your ServiceTitan with a seamless human-like conversation. We also offer human CSR backups in-house so we capture leads as effectively as your own CSRs.
Avoca's Call Coaching Platform will help you grade each sales call, reclassify them automatically in ServiceTitan based on the transcript if they are classified wrong, and notify you automatically for possible booking calls that weren't converted into leads.