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Full Schedule
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Full Schedule
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Tuesday, October 8, 2024
7:00am – 7:45am
CT
CCA Middle Managers Breakfast (Invite Only)
7:00am – 7:45am
CT
CCA Middle Managers Breakfast (Invite Only)
Location: Forum G
7:00am – 8:00am
CT
Apprentice Breakfast
7:00am – 8:00am
CT
Apprentice Breakfast
Location: East Hall 1
7:00am – 5:30pm
CT
Registration Open
7:00am – 5:30pm
CT
Registration Open
Location: East Hall Lobby
7:30am – 8:00am
CT
Breakfast Served
7:30am – 8:00am
CT
Breakfast Served
Location: East Ballroom Lobby
8:00am – 8:45am
CT
Opening Breakfast
8:00am – 8:45am
CT
Opening Breakfast
Location: East Ballroom A&B
Sponsored By
8:00am – 4:00pm
CT
Apprentice Contest Day 1
8:00am – 4:00pm
CT
Apprentice Contest Day 1
Location: East Hall 1
8:00am – 5:00pm
CT
PHCC Membership Lounge
8:00am – 5:00pm
CT
PHCC Membership Lounge
Location: East Hall Lobby
8:45am – 9:45am
CT
Keynote Presentation: Why Leaders Fail and the 7 Prescriptions to Success
8:45am – 9:45am
CT
Keynote Presentation: Why Leaders Fail and the 7 Prescriptions to Success
Location: East Ballroom A&B
Speaker:
Mary Kelly, PhD, MA, MS, (she/her/hers)
– Productive Leaders
Sponsored By
10:00am – 11:00am
CT
Delta Pro LIVE Installer Certification - MUST REGISTER TO ATTEND
10:00am – 11:00am
CT
Delta Pro LIVE Installer Certification - MUST REGISTER TO ATTEND
Location: East KL
Sponsored By
10:00am – 11:00am
CT
Efficiency Unleashed: Time Mastery Hacks & Strategies for Plumbing & HVAC Pros
10:00am – 11:00am
CT
Efficiency Unleashed: Time Mastery Hacks & Strategies for Plumbing & HVAC Pros
Location: East O
Speaker:
Brian Nelson-Palmer (he/him/his)
– Productivity Gladiator
10:00am – 11:00am
CT
From Policy to Practice: How Regulatory Affairs and Lobbying are Shaping the PHC Industry
10:00am – 11:00am
CT
From Policy to Practice: How Regulatory Affairs and Lobbying are Shaping the PHC Industry
Location: East N
Speaker:
Mark Valentini, MPP
– Plumbing-Heating-Cooling Contractors--National Association
Speaker:
Chuck White (he/him/his)
– PHCC National Association
10:00am – 11:00am
CT
Grow Profits Through Service and Repair
10:00am – 11:00am
CT
Grow Profits Through Service and Repair
Location: East DE
Speaker:
Ron Cerceo, Executive Coach
– QSC
11:15am – 12:15pm
CT
Business Intelligence Update and Discussion
11:15am – 12:15pm
CT
Business Intelligence Update and Discussion
Location: East N
Speaker:
Jake Miller
– HARDI
11:15am – 12:15pm
CT
Following the Leader: Succession Planning for Signatory Contractors
11:15am – 12:15pm
CT
Following the Leader: Succession Planning for Signatory Contractors
Location: East FG
Speaker:
Paul Lally
– Wipfli, LLP
Sponsored By
11:15am – 12:15pm
CT
Total Stranger to Complete Fanatic
11:15am – 12:15pm
CT
Total Stranger to Complete Fanatic
Location: East O
Speaker:
Jeremiah Webb, International Master of Business Administration from Thunderbird
– Shop On Fire
11:15am – 12:15pm
CT
What's Sinking Your Employee Well-Being? The Overlooked Business Costs of Psychological Safety
11:15am – 12:15pm
CT
What's Sinking Your Employee Well-Being? The Overlooked Business Costs of Psychological Safety
Location: East DE
Speaker:
Diane E. O'Connell, Certified Mental Health Coach, Mediator, Attorney (she/her/hers)
– Sorting it Out, Inc.
12:15pm – 1:15pm
CT
Past National Officer's Lunch (by Invitation)
12:15pm – 1:15pm
CT
Past National Officer's Lunch (by Invitation)
12:15pm – 1:25pm
CT
Lunch on Own
12:15pm – 1:25pm
CT
Lunch on Own
12:20pm – 1:25pm
CT
QSC Lunch & Learn: How to Turn a Yeller Into a Smiler Whether an Employee, a Customer or a Competitor (additional registration required)
12:20pm – 1:25pm
CT
QSC Lunch & Learn: How to Turn a Yeller Into a Smiler Whether an Employee, a Customer or a Competitor (additional registration required)
Location: East M
Speaker:
Jeremiah Webb, International Master of Business Administration from Thunderbird
– Shop On Fire
1:00pm – 3:00pm
CT
AEC Annual Business Meeting
1:00pm – 3:00pm
CT
AEC Annual Business Meeting
Location: East B
1:30pm – 2:30pm
CT
From Good to Great: Enhancing Your Company's Value for a Profitable Exit
1:30pm – 2:30pm
CT
From Good to Great: Enhancing Your Company's Value for a Profitable Exit
Location: East DE
Speaker:
Brendan Hughson
– Apogee Equity Partners
1:30pm – 2:30pm
CT
Master Your World: Unleashing Leader's Productivity for Max Profits, Peak Efficiency and Superior Communication
1:30pm – 2:30pm
CT
Master Your World: Unleashing Leader's Productivity for Max Profits, Peak Efficiency and Superior Communication
Location: East N
Speaker:
Mary Kelly, PhD, MA, MS, (she/her/hers)
– Productive Leaders
1:30pm – 2:30pm
CT
The Forgotten Heroes - Our Support Staff
1:30pm – 2:30pm
CT
The Forgotten Heroes - Our Support Staff
Location: East FG
Speaker:
Foster (Jim) J. McCarl, III (he/him/his)
– The McCarl Group
1:30pm – 2:30pm
CT
What the Hell is an Influencer?
1:30pm – 2:30pm
CT
What the Hell is an Influencer?
Location: East O
Moderator:
Andrew Adams
Panelist:
Amy Hart
– Continental Plumbing Services, LLC
Panelist:
Mike Prencavage, Jr., Owner / President
– The Family Plumber
Panelist:
George DeJesus (he/him/his)
– George's Drains
Sponsored By
2:30pm – 2:45pm
CT
Afternoon Break
2:30pm – 2:45pm
CT
Afternoon Break
Location: Session Room Foyer
2:45pm – 3:45pm
CT
Cybersecurity
2:45pm – 3:45pm
CT
Cybersecurity
Location: East M
Speaker:
Dean Rhoades
– Federated Insurance
Sponsored By
2:45pm – 3:45pm
CT
From Waste to Wow: Transforming Plumbing & HVAC for a Sustainable Tomorrow
2:45pm – 3:45pm
CT
From Waste to Wow: Transforming Plumbing & HVAC for a Sustainable Tomorrow
Location: East DE
Moderator:
Amy Hampton-Davies
Panelist:
Ken R. Smith
– United Air Temp
Panelist:
Casey Furlong
– InSinkErator
Panelist:
Kevin Tindall (he/him/his)
– Tindall & Ranson Plumbing & Heating
Sponsored By
2:45pm – 3:45pm
CT
How to Create a Successful Mental Health Program
2:45pm – 3:45pm
CT
How to Create a Successful Mental Health Program
Location: East O
Speaker:
Bill Heffernan, LCPC, CEAP
– ScreenSafe, Inc.
2:45pm – 3:45pm
CT
Inspiring A Shared Vision
2:45pm – 3:45pm
CT
Inspiring A Shared Vision
Location: East FG
Speaker:
Les Hanks
– Quality Service Contractors
2:45pm – 3:45pm
CT
UA Roundtable
2:45pm – 3:45pm
CT
UA Roundtable
Location: East N
Speaker:
Tom Bigley
– United Association of Plumbers and Pipefitters Union
Speaker:
Brian P. Kelly
– United Association of Plumbers, Pipefitters, Sprinklerfitters and HVACR Technicians
4:00pm – 5:30pm
CT
FUN-lympics - Plumbing & HVAC games
4:00pm – 5:30pm
CT
FUN-lympics - Plumbing & HVAC games
4:00pm – 5:30pm
CT
Pep Rally Happy Hour on Tradeshow Floor
4:00pm – 5:30pm
CT
Pep Rally Happy Hour on Tradeshow Floor
Location: East Hall
Sponsored By
4:00pm – 5:30pm
CT
Silent Auction - Hosted by PHCC National Auxiliary
4:00pm – 5:30pm
CT
Silent Auction - Hosted by PHCC National Auxiliary
Location: East Hall
5:45pm – 7:45pm
CT
Apprentice Contest Dinner (by invitation)
5:45pm – 7:45pm
CT
Apprentice Contest Dinner (by invitation)
Location: Offsite - Uptown Cantina
6:30pm – 8:30pm
CT
PHCC PAC Fundraising Event (by invitation)
6:30pm – 8:30pm
CT
PHCC PAC Fundraising Event (by invitation)
Location: Offsite - Alabama Sports Hall of Fame