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Knowledge Hubs
Wednesday, October 9

Located in the Exhibit Hall: East Hall 


Knowledge Hub 1 Schedule

11:50 AM: Bradford White: Infiniti GR and GS Tankless Water Heaters

Introduction and overview of the newest additions to the Bradford White Infiniti Tankless product line
Speaker: Tom Kelly 

12:30 PM: Viega: Developing Your Radiant (heating) Personality
This session provides a high-level overview of the key factors essential for a successful radiant heating installation. We’ll explore crucial elements such as building construction considerations, effective tubing layout and installation techniques, accurate heat loss calculations, and managing expectations for snowmelt systems. Whether you’re a seasoned professional or new to the field, this session will equip you with the knowledge to enhance your radiant heating projects.
Speaker: Pete Hinrichs

1:10 PM: A.O. Smith: Why Heat Pump Water Heaters?
In this session, A.O. Smith’s Subject Matter Expert, Kenneth Ezzell, will answer the question, Why Heat Pump Water Heaters? The session will also include:

· Product line overview

· Heat Pump Water Heater Features and Benefits

· Regulation changes

· Why wait?
Speaker: Kenneth Ezzell

1:50 PM: Milwaukee Tool: Packout-New innovations for service van storage
PACKOUT™ is the first system providing true modularity, including solutions like toolboxes, organizers, tool bags, hooks, racks, and holders. This session will highlight our newest innovations for service van storage and organization to increase productivity and safety for the service technician.
Come and see the future in service van storage and organization.
Speaker: Tanner Mascarenas

2:30 PM: InSinkErator: Learn from InSinkErator how garbage disposals can help benefit the environment and your business
Did you know food waste is 65-90% water depending on the food type and while food waste disposers (garbage disposals) are present in nearly 60% of US homes, they are used primarily for convenience and to help keep your kitchen clean. Given the current trends of reducing food waste and loss, diversion of organics from landfills, and resource recovery at wastewater treatment plants, disposers can help assist with food waste recycling by responsibly managing the unavoidable portion of our household kitchen waste. During the presentation, we will dispel several myths and misconceptions about garbage disposals and show how they are uniquely positioned to become important tools of sustainability. A small change in the kitchen can make a big impact! Win an InSinkErator Pro 750 garbage disposer! 
Speaker: Casey Furlong




Knowledge Hub 2 Schedule 


11:30 AM: Scorpion: Conquer Your Market: Simple Marketing Hacks for Local Businesses
Feeling overwhelmed by rising costs, changing market demands, and increased competition? You’re not alone! This session cuts through the jargon and gives you practical tips you can use today. Learn how to stand out from the crowd, turn customers into raving fans with smart and personalized marketing at every stage, and stay ahead of the curve in a changing marketplace while maximizing operational efficiencies.
Speaker: Andrew Adams 

12:10 PM: Avoca: AI in the Trades: How AI is Revolutionizing the Residential Home Services
Learn how AI works and the potential of this new technology to benefit your business! In this session AI veteran Tyson Chen will lift the curtain on how AI works, discuss how the top home service companies are leveraging AI to get a leg up on their competitors on a day to day basis and what to expect in the next year as the technology continues to evolve.
Speaker: Tyson Chen

12:50 PM: Adrian Steel: Van & Truck Safety, a Critical Consideration
Reducing risk when choosing an upfit can protect one of your most valuable assets, your people.
Speaker: Jon Bezon 

1:30 PM: LMH Agency: Leveraging the Benefits of AI for Your Business
Join Danny Braught, the CEO & Founder of LMH Agency, as he showcases the benefits of leveraging artificial intelligence, like Chat GPT, for your business. He will cover practical applications, walk through live examples and share his knowledge of AI platforms to help your company optimize operations, elevate customer experiences, and drive growth. This presentation offers a valuable opportunity for professionals in the home services industry to gain practical knowledge and strategic insights into leveraging AI for business success.
Speaker Danny Braught 

2:10 PM: Rheem: Rheem Support and the Proterra HPWH
This session includes an overview of the upcoming NAECA 4 regulations and the future of water heating, a review of Rheem’s Proterra Hybrid and Plug-In Heat Pump Water Heater Lineup, Cost of Ownership, Proper installation guidelines, and ECONET Features for you and your customer. 
Speaker: Tim House